Deliveries will be sent via courier (drops, progents and gels will be sent via registered post) and should take approximately 3-7 business days within Australia.
Should your order be delayed or out of stock, you will be notified by email.
Returned items can be returned to either practices: Swan St Eye Centre Shop 4, 161 - 165 Swan St Richmond VIC 3121 or Dingley Eye Centre 116 Centre Dandenong Road Dingley Village VIC 3172. Returns can be made by attending either practice during opening hours or by post. If returning by post, postage costs will be borne by the patient.
Returns can only be made if boxes and packaging are unopened and have not been marked, defaced or damaged in any way. We reserve the right to refuse returned items if they are not in a resaleable condition.
Returns will be processed within 14 days of receipt of items and returned back onto the same purchasing credit card.
**Legal disclaimer: delivery times are subject to stock availability and may change without notice.
At Insightful Eye Care we know how busy life can get. In line with our 4-point promise, have peace of mind knowing that you will never run out of contact lens or eye care products when you need it the most, at the best price on the market.
Your subscription value plan will be based on the prescription details you entered (applicable to contact lenses only), quantity ordered and items will be delivered to you at the frequency of how long your first ordered eye care product will last - until your prescription expires (applicable to contact lenses only).
For eye care products such as solutions and drops will be delivered to you at the quantity of your first order every 3 months until further notice unless elected otherwise by you on your online profile.
Need to change your details? E.g. address, delivery frequency or cancel? Just login and change everything online - it is that simple!
There are no lock in contracts, you may cancel at any time.
Buy now, pay later and smarter with Openpay. Spread your purchases over weekly or fortnightly payments with the freedom to pay by credit card or debit card.