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Our Promise

Promise

Quality guaranteed. Personalised service, quality products and a commitment to the following that you can trust at Insightful Eyecare family group:

  • 2 year frame guarantee – Any manufacturing fault on your frame that is identified will be replaced free of charge.
  • 2 year lens guarantee – We guarantee the quality of your premium lens for 2 years from the date of purchase.
  • 3 month prescription guarantee – If your optometrist alters your prescription within 3 months, your lenses will be replaced at no cost to you.
  • Lifetime Service – Your glasses will be professionally serviced, cleaned, repaired, adjusted for the lifetime of your glasses, free of charge.

*Terms and Conditions apply

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